MDHearingAid® AIR Review

Overview

The MDHearingAid® AIR is one of the most popular, budget, over-the-counter hearing aids available. This is a basic model without some of the fancy, advanced features that you find on more expensive OTC models, although it is Telecoil equipped (allows you to hook into looped environments and hear better on Telecoil-compatible telephones) which is unusual for an OTC aid in this price range. The Air works well for users with mild to moderate hearing loss who want a good quality, basic hearing aid that will help them to hear in difficult hearing environments.

Design and Size

The Air is a mini, behind-the-ear style, digital hearing aid. It’s small size makes it very difficult to see when it is being worn and it won’t be obvious to others that you are wearing a hearing aid. Since it is a behind-the-ear style, you will have the receiver that goes in the ear canal that connects with a small clear tube to the main unit that sits behind your ear.

Speech Understanding

The AIR audio processing technology focuses on amplifying speech and high frequency sounds, so you can hear well in conversions in noisy environments, as well as while watching TV. Obviously, in difficult hearing situations like a restaurant it is also important to have good background noise reduction being used, and the Air does have Advanced Noise Reduction capability. It also uses something called Wide Dynamic Range Compression that helps you to hear soft sounds, while stopping sudden loud sounds from hurting your ears.

Quality

For the price you are paying, you are getting a great quality, basic hearing aid. The Air will allow most users with mild to moderate hearing loss a big improvement in hearing gain. The Air doesn’t have the most advanced features that you pay thousands of dollars for when purchasing a traditional hearing aid, but for a lot of people this device is a great entry point into OTC hearing aids, especially if they have been reluctant to try out hearing aids due to cost. This OTC aid has sold over 100,000 units, so a lot of people really like it and find it works well for their hearing loss.

Comfort

The Air is extremely small and lightweight, and most users report them to be very comfortable. The body of the hearing aid sits behind your ear, while the receive that you place into your ear is connected with a small clear tube. The receiver now comes with new improved ComfortTips that make the dome feel more comfortable in the ear canal. The device comes with both open and closed ComfortTips, so you have the option to figure out what works best for you and what you find the most comfortable.

Ease of Use

The Air is, for most individuals, pretty easy to use. It comes with 4 preset programs for different hearing environments, as well as a volume control, both are easy to adjust. It also has a Telecoil mode that can make talking on the phone easier to hear if your phone is Telecoil compatible. If you go to church or certain theaters that have an induction loop system you will be able to connect into the loop system and have the audio sent directly into your aid.

 Customer Service/Support

MDHearingAid offer a lot of different ways to get in touch. You can email them at support@MDHearingAid.com or use their phone line at 312-366-3899 (Monday to Friday, 8:30am to 4:30pm Central Time). They also have the option to fill out a form on the MDHearingAid website. Overall the customer service and support have a great reputation and most users find them to be informative and helpful.

Price

The cost of the MDHearingAid air is $399.99 per each. They have an option to finance it and pay per month.

Warranty/Return Policy

The MDHearingAid® AIR comes with  a 45-Day, Money-Back Guarantee. The MDHearingAid Air warranty is a little short at only 90 days for defects in materials and workmanship from the date that you receive the order. They offer a protection plan for an additional fee.

One final thing to note is that MDHearingAid requires a minimum trial period of 21 days. Hearing aids usually take about three weeks for your brain to fully get used to them, so I assume this policy is in place to make sure people don’t give up on the aid too early. Anyway if you do return the aid before the 21 trial period there is a ten percent (10%) Early Return Fee.

MDHearingAid