Companion Hearing Aid Review

Overview

The Sound World Solutions Companion Hearing Aid is one of the hearing aid options that lets you customize the sound of the aid through your smartphone with an app. You don’t  have to use the app, it comes with three presets that you can use right out of the box, but if you like to get a personalized adjustment on your aid in the comfort of your own home, Companion is well worth a look. It has similar features to some of the more expensive over-the-counter options, as well as those that you get from the big 6 hearing aid companies. It is also rechargeable with a battery life of up to 18 hours. This can make maintenance easier for you by eliminating the need to regularly change the battery.

Design and Size

This model is a little bigger than most of the other models on our list for the best OTC hearing aids. If you are looking for an aid that is very small and discreet, this probably isn’t the model for you. It has a lot of great features included, but being small and invisible isn’t one of them. The measurements for the Companion are 9.6 mm wide x 48 mm high x 28 mm deep.

Speech Understanding

Right out of the box most people will be able to get significant amounts of gain before you even try to customize the device. Officially if offers 62 dB of gain with 126 dB SPL of maximum output. It uses digital audio processing and has a 16 channel compressor, feedback cancellation and 16 channel noise reduction. It also has directional microphones that make it easier to hear in noisy environments like restaurants or malls. If you choose not to customize the device through the app, it has 3 preset settings that you can change easily when you are in different situations that have different noise level requirements.  The standout feature on the Companion is the ability to customize the sound based on your own hearing loss. Using an app you are able to set the device to your own hearing preferences, this allows you really get the best sound possible for your needs.

Quality

The Companion works well, is made with good quality parts and offers a exceptional features for a device in this price range. The two feature that are unusual in the Companion are the ability to customize the hearing aid through the app, and the Bluetooth compatibility that allows you to hear phone calls or stream music through the aid. Some of the other competitors to the Companion that have similar features but charge quite a bit more for them.

Comfort

As I mentioned above, the Companion isn’t the smallest OTC hearing aid but it is fairly lightweight and slim, so many people find it comfortable to wear. Since it is a behind the ear design, it is easy to adjusts to find a comfortable position. It also comes with 3 different sized ear tips that you can test out to make sure you are getting the best and most comfortable fit.

Ease of Use

What is great about the Companion is that you can customize it to your hearing loss using the app, or you can avoid the app altogether and just use one of the three presets. If you do use the Customizer app it is very easy to use and guides you through the whole process in a simple and uncomplicated manner. The app works on Apple and Android phones and tablets, and Mac and Windows desktop computers.

If you have worn a hearing aid before and hate changing the batteries, the Companion is one of the few OTC hearing aids that comes with a rechargeable battery. The battery will last up to 18 hours on one charge.

Customer Service/Support

Sound World Solutions have extensive user and troubleshooting guides on their site. They also offer how to videos and application videos to guide you through setting up and using the Companion. If you need support they have a phone and an email support help system set up .

Price

The price for the Companion is $449 for one ear  or $735 for a pair.

Warranty/Return Policy

Sound World Solutions offer a 45 Day Money Back Guarantee on the Companion and it comes with a standard 1 year warranty

Sound World Solutions